Mediation Services

Mediation Services

The Shared Neutral Alternative Dispute and Resolution Program (SNAP) saved the  Chicagoland Federal community over $765,000 in fiscal year 2013. The Chicago FEB sponsors this program and provides use of mediation services at no cost to the Federal agencies it serves.

Would your agency benefit from SNAP’s services?

  • Do any of your employees experience conflict?
  • Have you seen a rise in Equal Employment Opportunity cases?
  • Does workplace discord affect the quality of work being accomplished, the amount of sick leave being used, and the mood of the office?

All of these conditions may occur in the workplace and can be eased by providing early mediation services. Resolving issues early reduces costs, provides the parties with increased understanding, and provides an opportunity for both sides to move forward expeditiously with more satisfactory results.

Shared Neutral Alternative Dispute Resolution Program (SNAP)
Planning Committee

As a formal committee of the Federal Executive Board, the SNAP Committee uses Alternative Dispute Resolution (ADR) methods, specifically mediation, upon request from Federal agencies.  The committee is responsible for reviewing and supervising SNAP mediators, case intake, data collection and analysis,  outreach, program analysis & development, mediator education, and quality assurance reviews.

Interested in becoming a mediator? 
Complete mediation training and submit your request with your credentials to chicagofeb@gsa.gov. Or if you need to request a mediation, click here.

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