Mediation Services

Due to increased telework and social distancing guidance, mediation sessions will now be available via telephone or video conferencing. In offering telephone and video sessions mediation, we can continue to provide this valuable service while navigating the current public health issues.

Mediation Services

The Shared Neutral Alternative Dispute and Resolution Program (SNAP) saved the Chicagoland Federal community an estimated $1.1 million in cost avoidance during fiscal year 2018. The Chicago FEB sponsors this program and provides use of mediation services at no cost to the Federal agencies it serves.

Would your agency benefit from Mediation services?

  • Do any of your employees experience conflict?
  • Have you seen a rise in Equal Employment Opportunity cases?
  • Does workplace discord affect the quality of work being accomplished, the amount of sick leave being used, or the mood of the office?

All of these conditions may occur in the workplace and can be eased by providing early mediation services. Resolving issues early reduces costs, provides the parties with increased understanding, and provides an opportunity for both sides to move forward expeditiously with more satisfactory results.

Learn more about our Mediation Services:
SNAP Promotional Flyer
SNAP Mediation Summary and Services

Request a Mediation:
Mediation Request Form

Resources for Mediators
SNAP Handbook
SNAP Handbook Appendix

Mediation Evaluation Form
Mediator Reporting Form
Agree to Mediate Form

Interested in becoming a mediator? 
Complete mediation training and submit your request with your credentials to